Proceed to Booking
At the time your reservation is made, you will be charged $100.00, which is applied to your final payment, with your remaining balance due 14 days prior to arrival. This will guarantee that your home will be ready and waiting for your arrival. If you wish to use the credit card that you gave us at the time of your booking for your final payment, there is no need to contact us. We will automatically charge your card 14 days before your scheduled arrival date. If you wish to pay with two or more cards, or if you wish to use a card different that the card given when you made your reservation, please call 15 days prior to your reservation and we will be happy to accommodate those needs.
You will receive a confirmation email when you make your reservation, which will include the details of your reservation (dates, price, etc) and some basic information on the home. Then, a few days prior to your arrival, you will receive another email that will have more details about your stay, including arrival instructions, address of the home, parking info and more. All emails will be sent to the email address provided when you make your reservation. We will also communcate via text on your day of arrival to notifgy you when the home is ready for occupancy
If you have made a deposit for a home, and cancel more that 14 days prior to arrival, we will apply your deposit to any future stay in any Eureka Zen home. We regret that cancellations made less than two weeks prior to your stay are not refundable.
Single Night Stays:
Occasionally, we will rent a home for single nights. There may be a $50.00 surcharge for one-night stays
One time cleaning fees range from $25 to $50 for each stay, and are always reflected in your quoted price. We do ask that you respect the properties as you would your own. There will be a $150 cleaning fee for cottages left in excessively dirty condition. We have a strict non-smoking policy. Smoking inside a house will result in addition cleaning fees up to $250.
Some houses have hot tubs. We do not charge extra for this amenity, and under normal circumstances, our hot tubs are hot and ready for use year around. However, depending on time of year and normal maintenance, a hot tub may not be in service at the time of your stay. There is no extra charge for hot tub use, and we will not offer refunds if a hot tub is out of service during your stay. Please observe all hot tub rules, which are posted in each home. Hot tubs use is restricted to guests 18 and older.
Check In Process:
You will receive a text a few days prior to your arrival that will contain check in instructions, information on parking and other arrival information. our "official" check in time is 4:00pm. however, the homes are usually ready much earliuer, often in the mornings or by noon. As soon as the home is ready for you, we will send a text to the number on file to notify you that you are free to occupy the home. Check out time is 10;00 am, though we are usually happy to offer a late checkout, with those times dertermined by incomming traffic and housecleaning schedules. Just let us know if you plan to be in town earlier than 4:00, or would like a later checkout.
We ask that you treat our homes with the respect that a 100+ year old building deserves, and remember if you are in a tpownhome that there may be guests under or over you that have come to Eureka Springs to experience rest and relaxation. We ask that you please notify us immediately at 479-244-0124 if any maintenance issues arise while you are in the home.
All houses are strictly non-smoking on the inside, though there are ashtrays on the veranda for outdoor smoking.
Non-shedding, well-trained dogs are allowed in Little Chateau, Shanrgila and Dairy Hollow House ONLY. Call to inquire about pet-friendly houses. Dog policy: ALL DOGS MUST BE REGISTERED WITH US AT THE TIME OF RESERVATION No puppies, $49 fee per dog per stay. Please provide vaccination papers per our insurance policy requirements. No dogs on the beds or furniture, please. Dogs must be kept on a leash when outside. Please pick up any waste. If there is any damage to furniture, bedding, linens, flooring, ect you will be responsible for replacement, and give full permission for these coats to be charged to the credit card on file.
Agreement between User and Eureka Zen
Welcome to [websiteURL]. The [websiteURL] website (the "Site") is comprised of various web pages operated by Eureka Zen ("Eureka Zen"). [websiteURL] is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of [websiteURL] constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
[websiteURL] is an Online Reservation Site.
The purpose of this website is to allow you to browse for more information about our property and the surrounding area as well as reserve any available rooms or units.
Visiting [websiteURL] or sending emails to Eureka Zen constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Children Under Thirteen
Eureka Zen does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use [websiteURL] only with permission of a parent or guardian.
Links to Third Party Sites/Third Party Services
[websiteURL] may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Eureka Zen and Eureka Zen is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Eureka Zen is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Eureka Zen of the site or any association with its operators.
Certain services made available via [websiteURL] are delivered by third party sites and organizations. By using any product, service or functionality originating from the [websiteURL] domain, you hereby acknowledge and consent that Eureka Zen may share such information and data with any third party with whom Eureka Zen has a contractual relationship to provide the requested product, service or functionality on behalf of [websiteURL] users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Eureka Zen or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Eureka Zen content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Eureka Zen and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Eureka Zen or our licensors except as expressly authorized by these Terms.
The Service is controlled, operated and administered by Eureka Zen from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Eureka Zen Content accessed through [websiteURL] in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless Eureka Zen, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Eureka Zen reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Eureka Zen in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Eureka Zen agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. Eureka Zen AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
Eureka Zen AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. Eureka Zen AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
Eureka Zen reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Utah and you hereby consent to the exclusive jurisdiction and venue of courts in Utah in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Eureka Zen as a result of this agreement or use of the Site. Eureka Zen's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Eureka Zen's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Eureka Zen with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Eureka Zen with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Eureka Zen with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Eureka Zen reserves the right, in its sole discretion, to change the Terms under which [websiteURL] is offered. The most current version of the Terms will supersede all previous versions. Eureka Zen encourages you to periodically review the Terms to stay informed of our updates.
GDPR Compliance Statement
Eureka Zen respects and complies with the EU General Data Protection Regulations (GDPR).
Some of the key ways we comply with these regulations are:
We explain what you're consenting to clearly and without ‘legalese', and ask that you explicitly consent to contact from us.
In the case of a security break with regards to Eureka Zen, all guests and businesses of Eureka Zen are notified through our break notification system.
Right to Access
Eureka Zen does not share or sell your information with unauthorized outside third parties. You can ask for a digital copy of your information that we have on file as well as asking for it's removal.
Right to be Forgotten
You must opt-in to receive e-mails and communications from Eureka Zen. All e-mails have an unsubscribe option if you change your mind.
At any time you can request to have a copy of your data, have your data removed from Eureka Zen or ported to another controller of you choosing. Call us at 479-363-4394.
Eureka Zen welcomes your questions or comments regarding the Terms:
27 Paxos Street, Eureka Springs, Arkansas 72632
Eureka Zen ("us", "we", or "our") operates the [websiteURL] website (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Use of Data
Eureka Zen uses the collected data for various purposes:
• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Disclosure Of Data
Eureka Zen may disclose your Personal Data in the good faith belief that such action is necessary to:
• To comply with a legal obligation
• To protect and defend the rights or property of PropertyName
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
By email: firstname.lastname@example.org
By Phone: 479-363-4394
Questions about our procedures? This may help!
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